.custom-help-center{padding:20px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji",Segoe UI Symbol;max-width:800px;margin:0 auto}.help-center-title{text-align:center;margin-bottom:25px;font-size:2em;color:#333}.help-center-navigation{margin-bottom:20px;display:flex;align-items:center;min-height:30px}.back-button{margin-right:10px;padding:8px 12px;cursor:pointer;border:1px solid #ccc;background-color:#f8f8f8;border-radius:4px;font-size:.9em;transition:background-color .2s}.back-button:hover{background-color:#e0e0e0}.breadcrumbs{font-size:.9em;color:#555}.breadcrumbs span:not(:last-child):after{content:" / ";margin:0 5px;color:#777}.help-center-items-container{display:flex;flex-direction:column;gap:12px}.help-item{border:1px solid #e0e0e0;border-radius:6px;background-color:#fff;box-shadow:0 1px 3px #0000000d;transition:box-shadow .2s}.help-item:hover{box-shadow:0 2px 8px #0000001a}.help-item-inner{padding:15px 20px;cursor:pointer;display:flex;justify-content:space-between;align-items:center}.help-item-inner:hover h3{color:#0056b3}.help-item-inner h3{margin:0;font-size:1.15em;color:#333;transition:color .2s}.help-item-inner span{font-size:1.2em;color:#777}.article-full-content{padding:0 20px 20px;border-top:1px solid #eee;margin-top:15px;line-height:1.6;color:#444}.article-full-content h1,.article-full-content h2,.article-full-content h3{margin-top:1.5em;margin-bottom:.5em}.article-full-content p{margin-bottom:1em}.article-full-content img{max-width:100%;height:auto;border-radius:4px;margin:10px 0}.article-full-content ul,.article-full-content ol{padding-left:20px;margin-bottom:1em}:root{--primary-color: #222;--primary-light: #f7f7f7;--accent-color: #0074d9;--text-color: #333;--text-light: #666;--bg-color: #fff;--border-color: #e6e6e6;--shadow-sm: 0 2px 8px rgba(0,0,0,.05);--shadow-md: 0 4px 12px rgba(0,0,0,.1);--transition: all .2s ease;--radius: 10px;--radius-sm: 6px;--spacing-xs: .5rem;--spacing-sm: 1rem;--spacing-md: 1.5rem;--spacing-lg: 2rem;--spacing-xl: 3rem;--spacing-xxl: 5rem;--heading-size-h0: 3rem;--heading-size-h1: 2.5rem;--heading-size-h2: 2rem;--text-size-small: .95rem;--text-size-medium: 1.05rem;--text-size-large: 1.2rem;--category-title-small: 1.2rem;--category-title-medium: 1.4rem;--category-title-large: 1.6rem}.helpdesk-container{padding:var(--spacing-xl) var(--spacing-md);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text-color);line-height:1.6}.helpdesk-header{text-align:center;margin-bottom:var(--spacing-xl)}.helpdesk-header h1{margin-bottom:var(--spacing-sm);color:var(--primary-color);font-weight:700;line-height:1.2}.helpdesk-header p{color:var(--text-light);margin:0 auto;line-height:1.5}.helpdesk-main{position:relative;min-height:500px;margin-bottom:var(--spacing-sm)}#helpdesk-main-title{margin-bottom:var(--spacing-md);text-align:center;font-size:var(--heading-size-h2);color:var(--primary-color);font-weight:600}#helpdesk-main-description{text-align:center;margin:0 auto var(--spacing-lg);line-height:1.6;color:var(--text-light)}.topic-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-xl);transition:opacity .4s ease,transform .4s ease;position:relative}.topic-grid.hidden{position:absolute;opacity:0;transform:translateY(20px);pointer-events:none;top:0;left:0;right:0}.topic-card{border:1px solid var(--border-color);border-radius:var(--radius);overflow:hidden;cursor:pointer;transition:var(--transition);background:var(--bg-color);height:100%;display:flex;flex-direction:column;box-shadow:var(--shadow-sm)}.topic-card:hover{box-shadow:var(--shadow-md);transform:translateY(-3px);border-color:#0074d94d}.topic-card-content{padding:var(--spacing-lg);flex-grow:1;display:flex;flex-direction:column;position:relative}.topic-card-icon-wrapper{width:56px;height:56px;margin-bottom:var(--spacing-md);display:flex;align-items:center;justify-content:center;background:var(--primary-light);border-radius:50%;overflow:hidden}.topic-card-title{margin:0 0 var(--spacing-sm);font-weight:600;color:var(--primary-color);line-height:1.3}.topic-card-description{color:var(--text-color);margin:0 0 var(--spacing-md);line-height:1.5;flex-grow:1}.topic-card-time{display:inline-block;font-size:var(--text-size-small);color:var(--text-light);margin-top:auto;background:var(--primary-light);padding:.3rem .7rem;border-radius:50px}.page-content-container{transition:opacity .4s ease,transform .4s ease;position:relative;width:100%}.page-content-container.hidden{position:absolute;opacity:0;transform:translateY(20px);pointer-events:none;top:0;left:0;right:0}.embedded-page-content{margin:0 auto;width:100%}.embedded-page-content.active{display:block}.embedded-page-content .content-container{min-height:200px;line-height:1.6;width:100%}.embedded-page-content .loading{text-align:center;padding:3rem 0}.rich-text-embed-display{margin:0 auto;width:100%;padding-top:var(--spacing-sm)}.embedded-rich-text-content{line-height:1.6}.embedded-rich-text-content .rt-embedded-heading{margin-bottom:var(--spacing-md);color:var(--primary-color);font-weight:600}.embedded-rich-text-content .rt-embedded-text.rte{margin-bottom:var(--spacing-lg)}.embedded-rich-text-content .rt-embedded-text.rte p{margin-bottom:1em}.embedded-rich-text-content .rt-embedded-text.rte p:last-child{margin-bottom:0}.embedded-rich-text-content .button{margin-top:var(--spacing-md)}.page-header{margin-bottom:var(--spacing-md);position:relative}.back-button{display:inline-flex;align-items:center;color:var(--text-light);font-size:var(--text-size-small);text-decoration:none;transition:var(--transition);padding:.6rem 1rem;background:var(--primary-light);border-radius:var(--radius-sm);border:1px solid var(--border-color);font-weight:500}.back-button:hover{color:var(--accent-color);background:#0074d91a;transform:translateY(-1px);box-shadow:var(--shadow-sm)}.back-button svg{width:18px;height:18px;margin-right:8px}.contact-section{background:var(--primary-light);border-radius:var(--radius);padding:var(--spacing-xl);text-align:center;box-shadow:var(--shadow-sm);border:1px solid var(--border-color);position:relative;overflow:hidden;margin-top:0}.contact-section h3{font-size:var(--heading-size-h2);margin-bottom:var(--spacing-md);color:var(--primary-color);font-weight:600;position:relative;display:inline-block;padding-bottom:12px}.contact-section p{color:var(--text-color);margin-bottom:var(--spacing-lg);margin-left:auto;margin-right:auto;line-height:1.7}@media (max-width: 768px){:root{--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2.5rem;--heading-size-h0: 2.2rem;--heading-size-h1: 1.8rem;--heading-size-h2: 1.5rem;--text-size-small: .9rem;--text-size-medium: 1rem;--text-size-large: 1.1rem}.helpdesk-container{padding:var(--spacing-lg) var(--spacing-sm)}.topic-grid{grid-template-columns:1fr;gap:var(--spacing-md)}.topic-card{margin-bottom:var(--spacing-sm)}.topic-card-content{padding:var(--spacing-md);display:flex;flex-direction:row;align-items:center;flex-wrap:wrap}.topic-card-icon-wrapper{width:46px;height:46px;margin-right:var(--spacing-md);margin-bottom:0;background:var(--primary-light);border-radius:50%;overflow:hidden}.topic-card-title{margin:0;flex:1}.topic-card-description{margin:var(--spacing-xs) 0 var(--spacing-sm);width:100%;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;line-clamp:2;overflow:hidden;text-overflow:ellipsis}.topic-card-time{font-size:var(--text-size-small);margin-left:auto}.contact-section{padding:var(--spacing-lg) var(--spacing-md)}.contact-section h3{font-size:var(--heading-size-h2)}.contact-section p{line-height:1.7}}.topic-card-icon-wrapper .icon-with-circle{width:32px;height:32px}.topic-card-icon-wrapper svg{width:100%;height:100%;fill:var(--accent-color)}@media (max-width: 768px){.topic-card-icon-wrapper .icon-with-circle{width:26px;height:26px}}.topic-card.item-in-folder{display:none}.helpdesk-breadcrumbs{margin-bottom:var(--spacing-sm);font-size:var(--text-size-small);color:var(--text-light);padding-left:5px}.helpdesk-breadcrumbs a{color:var(--text-light);text-decoration:none;transition:color .2s ease}.helpdesk-breadcrumbs a:hover{color:var(--accent-color);text-decoration:underline}.helpdesk-breadcrumbs span.separator{margin:0 .5em;color:var(--text-light)}.helpdesk-breadcrumbs span.current-page{color:var(--text-color);font-weight:500}.embedded-page-content .avada-faqs-block-container{--avada-faq-radius: 16px}.embedded-page-content .avada-faqs-block-section{margin-top:var(--spacing-sm)}.embedded-page-content .avada-faqs-item{margin-bottom:10px;border-radius:var(--avada-faq-radius);overflow:hidden}.embedded-page-content .avada-faqs-item input[type=checkbox]{position:absolute;opacity:0;pointer-events:none}.embedded-page-content .avada-faqs-item .avada-faqs-item-question{display:flex;align-items:center;justify-content:space-between;width:100%;padding:12px 16px;cursor:pointer;border-radius:inherit}.embedded-page-content .avada-faqs-item .avada-faqs-chevron-icon{transition:transform .2s ease}.embedded-page-content .avada-faqs-item input[type=checkbox]:checked+label .avada-faqs-chevron-icon{transform:rotate(180deg)}.embedded-page-content .avada-faqs-item .avada-faqs-item-answer{display:none;padding:12px 16px}.embedded-page-content .avada-faqs-item input[type=checkbox]:checked~.avada-faqs-item-answer{display:block}.embedded-page-content .avada-faqs-block-container{--avada-faq-radius: 4px;padding:12px;border-radius:4px;max-width:780px;margin:0 auto;font-family:var(--faqs-block-font-family, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif)}.embedded-page-content .avada-faqs-footer{display:none!important}#return-form-section-wrapper{--font-main-title-medium: 22px;--font-main-title-large: 26px;--font-main-title-xlarge: 30px;--font-sub-title-small: 16px;--font-sub-title-medium: 18px;--font-sub-title-large: 20px;--font-body-text-small: 14px;--font-body-text-medium: 16px;--font-body-text-large: 18px;--font-form-label-small: 14px;--font-form-label-medium: 16px;--font-form-label-large: 17px;--font-helper-text-xsmall: 12px;--font-helper-text-small: 13px;--font-helper-text-medium: 14px}#return-form-section-wrapper .main-title-size-medium{font-size:var(--font-main-title-medium)}#return-form-section-wrapper .main-title-size-large{font-size:var(--font-main-title-large)}#return-form-section-wrapper .main-title-size-xlarge{font-size:var(--font-main-title-xlarge)}#return-form-section-wrapper .sub-title-size-small{font-size:var(--font-sub-title-small)}#return-form-section-wrapper .sub-title-size-medium{font-size:var(--font-sub-title-medium)}#return-form-section-wrapper .sub-title-size-large{font-size:var(--font-sub-title-large)}#return-form-section-wrapper .body-text-size-small{font-size:var(--font-body-text-small)}#return-form-section-wrapper .body-text-size-medium{font-size:var(--font-body-text-medium)}#return-form-section-wrapper .body-text-size-large{font-size:var(--font-body-text-large)}#return-form-section-wrapper .form-label-size-small{font-size:var(--font-form-label-small)}#return-form-section-wrapper .form-label-size-medium{font-size:var(--font-form-label-medium)}#return-form-section-wrapper .form-label-size-large{font-size:var(--font-form-label-large)}#return-form-section-wrapper .helper-text-size-xsmall{font-size:var(--font-helper-text-xsmall)}#return-form-section-wrapper .helper-text-size-small{font-size:var(--font-helper-text-small)}#return-form-section-wrapper .helper-text-size-medium{font-size:var(--font-helper-text-medium)}#return-form-section-wrapper{transition:opacity .4s ease,transform .4s ease;position:relative;width:100%}#return-form-section-wrapper.hidden{opacity:0;transform:translateY(20px);pointer-events:none;max-height:0;overflow:hidden;display:none!important}#return-content{margin:0 auto;width:100%}#return-content .return-step{opacity:1;transform:translateY(0);transition:opacity .4s ease,transform .4s ease;background-color:transparent;border-radius:var(--radius, 10px);box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05));padding:var(--spacing-lg, 2rem);border:1px solid var(--border-color, #e6e6e6);width:100%;margin:0 auto}#return-content .return-step.hidden{display:none!important;opacity:0;transform:translateY(10px)}#return-content .return-step-header-flex{display:flex;justify-content:center;align-items:center;margin-bottom:1.5rem;position:relative}#return-content .return-step-header-flex .back-button{flex-shrink:0;position:absolute;left:0;top:50%;transform:translateY(-50%)}#return-content .return-step-header-flex .return-step-centered-headings{text-align:center}#return-content .return-step-header-flex .return-step-centered-headings h3{margin-top:0;margin-bottom:.5rem}#return-content .return-step-header-flex .return-step-centered-headings p{margin-top:0;margin-bottom:0}#return-content .back-button{display:inline-flex;align-items:center;color:var(--text-light, #666);text-decoration:none;transition:var(--transition, all .2s ease);padding:.6rem 1rem;background:var(--primary-light, #f7f7f7);border-radius:var(--radius-sm, 6px);border:1px solid var(--border-color, #e6e6e6);font-weight:500}#return-content .back-button:hover{color:var(--accent-color, #0074d9);background:#0074d91a}#return-content .back-button svg{width:18px;height:18px;margin-right:8px}#return-content .return-form{background-color:transparent;border:none;border-radius:var(--radius, 10px);padding:var(--spacing-lg, 2rem);margin-bottom:var(--spacing-lg, 2rem);box-shadow:none}#return-content .form-card{background-color:transparent;border-radius:var(--radius, 10px);border:1px solid var(--border-color, #e6e6e6);padding:var(--spacing-lg, 2rem);margin:1.5rem auto;width:100%;box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .return-form input{transition:var(--transition, all .2s ease);border:1px solid var(--border-color, #e6e6e6)}#return-content .return-form input:focus{border-color:var(--accent-color, #0074d9);box-shadow:0 0 0 3px #0074d91a}#return-content .form-group{margin-bottom:var(--spacing-md, 1.5rem)}#return-content .form-group label{display:block;margin-bottom:var(--spacing-xs, .5rem);font-weight:500;color:var(--primary-color, #222);font-size:var(--section-text-size-medium)}#return-content .form-group input{width:100%;padding:.9rem var(--spacing-md, 1.5rem);border:1px solid var(--border-color, #e6e6e6);border-radius:var(--radius-sm, 6px);transition:var(--transition, all .2s ease)}#return-content .form-group input:focus{outline:none;border-color:var(--accent-color, #0074d9);box-shadow:0 0 0 3px #0074d91a}#return-content .form-hint{display:block;color:var(--text-light, #666);font-size:var(--section-text-size-small);margin-top:.5rem}#return-content .return-response{background-color:transparent;border-radius:var(--radius, 10px);padding:var(--spacing-lg, 2rem);margin-top:var(--spacing-md, 1.5rem);margin-left:auto;margin-right:auto;width:100%;line-height:1.6;box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .return-response.hidden,#return-content #response-expired.hidden,#return-content #response-not-found.hidden,#return-content #response-not-fulfilled.hidden,#return-content #response-error.hidden,#return-content #response-existing-return.hidden,#return-content #return-loading.hidden{display:none!important}#return-content .return-response h3{margin-top:0;margin-bottom:var(--spacing-md, 1.5rem);color:var(--primary-color, #222)}#return-content .return-response p{margin-bottom:var(--spacing-md, 1.5rem);color:var(--text-color, #333)}#return-content .return-response h4{color:var(--primary-color, #222);margin-top:var(--spacing-lg, 2rem);margin-bottom:var(--spacing-sm, 1rem)}#return-content .success-icon,#return-content .error-icon{margin:0 auto 1.5rem;text-align:center}#return-content .address-box{background:var(--primary-light, #f7f7f7);border-radius:var(--radius, 10px);padding:var(--spacing-md, 1.5rem) var(--spacing-lg, 2rem);margin:1.5rem auto;border:1px solid var(--border-color, #e6e6e6);width:100%;box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .return-steps-list{padding-left:1.5rem;margin:1.2rem 0;list-style-position:outside}#return-content .return-steps-list li{margin-bottom:1rem;position:relative;display:flex;align-items:flex-start}#return-content .return-steps-list li::marker{font-weight:700}#return-content .return-deadline{font-weight:600;color:#e65100;background-color:#e651001a;padding:2px 5px;border-radius:3px}#return-content .return-address{background:#fff;border-radius:var(--radius-sm, 6px);padding:1rem 1.2rem;margin:.7rem 0 1.2rem 1.5rem;border:1px dashed var(--border-color, #e6e6e6);display:inline-block;position:relative;box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .info-box{background:#fff8e1;border:1px solid #ffecb3;border-radius:var(--radius, 10px);padding:var(--spacing-md, 1.5rem) var(--spacing-lg, 2rem);margin:1.5rem auto;width:100%;box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .button-secondary{background-color:var(--primary-light, #f7f7f7);color:var(--accent-color, #0074d9);border:1px solid var(--accent-color, #0074d9);display:inline-block;text-decoration:none;padding:.8rem 1.5rem;border-radius:var(--radius-sm, 6px);font-weight:500;transition:var(--transition, all .2s ease)}#return-content .button-secondary:hover{background-color:#0074d91a;transform:translateY(-1px);box-shadow:var(--shadow-sm, 0 2px 8px rgba(0,0,0,.05))}#return-content .loading-spinner-container{position:relative;width:80px;height:80px;margin:0 auto}#return-content .loading-spinner-bg{position:absolute;top:0;left:0;width:80px;height:80px;border-radius:50%;background-color:#0074d90d}#return-content .loading-spinner{position:absolute;top:20px;left:20px;display:inline-block;width:40px;height:40px;border:4px solid rgba(0,116,217,.1);border-radius:50%;border-top-color:var(--accent-color, #0074d9);animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}#return-content .return-loading{text-align:center;padding:var(--spacing-lg, 2rem)}#return-content .return-cost-notice{background-color:#fff3cd;border-left:4px solid #ffc107;border-radius:var(--radius-sm, 6px);padding:1rem 1.2rem;margin:.5rem 0 1.5rem;font-weight:500;color:#856404;box-shadow:0 2px 6px #00000014;display:flex;align-items:center}#return-content .return-cost-notice:before{content:"!";display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;background:#ffc107;color:#856404;border-radius:50%;margin-right:12px;font-weight:700;font-size:16px}#return-content .order-items-container{margin:1.5rem 0}#return-content .order-item{display:flex;align-items:flex-start;padding:1.2rem;border:1px solid var(--border-color, #e6e6e6);border-radius:var(--radius-sm, 6px);margin-bottom:1rem;background:#fff}#return-content .order-item-checkbox{margin-right:1rem;transform:scale(1.2);flex-shrink:0}#return-content .order-item-image{width:80px;height:80px;object-fit:cover;border-radius:var(--radius-sm, 4px);margin-right:1rem;flex-shrink:0}#return-content .order-item-details{flex:1;display:flex;flex-direction:column;justify-content:flex-start}#return-content .order-item-title{font-weight:600;margin-bottom:.3rem}#return-content .order-item-variant{color:var(--text-light, #666);margin-bottom:.5rem;min-height:1.4em;display:block}#return-content .order-item-price{font-weight:500}#return-content .order-item-reason-container{margin-top:1rem;padding-top:1rem;border-top:1px dashed var(--border-color, #e6e6e6)}#return-content .order-item-reason-select{width:100%;padding:.7rem;border:1px solid var(--border-color, #e6e6e6);border-radius:var(--radius-sm, 4px);margin-bottom:.8rem}#return-content .order-item-note{width:100%;padding:.7rem;border:1px solid var(--border-color, #e6e6e6);border-radius:var(--radius-sm, 4px);resize:vertical;min-height:80px}#return-content .warning-message{color:#e53935;background-color:#e539351a;padding:.8rem 1rem;border-radius:var(--radius-sm, 4px);margin-bottom:1rem;text-align:center;font-weight:500}#return-content .warning-message.hidden{display:none}#return-content #submit-return-items{border:none}.return-info-bubble,.return-cost-bubble{display:flex;flex-direction:column;align-items:center;padding:1.5rem;border-radius:var(--radius-md, 10px);background-color:#f9fbf9;border:1px solid #eef0ee;margin-bottom:1.5rem;box-shadow:var(--shadow-xs, 0 1px 3px rgba(0,0,0,.02));text-align:center;max-width:600px;margin-left:auto;margin-right:auto}.return-cost-bubble{background-color:#fffcf5;border-color:#f5f2eb}.bubble-icon-wrapper{margin-bottom:1rem;width:100%;display:flex;justify-content:center}.bubble-icon,.card-icon{width:48px;height:48px;display:flex;align-items:center;justify-content:center;background-color:#ebf5eb;border-radius:50%;color:#2e7d32;position:relative}.bubble-icon svg,.card-icon svg{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.return-cost-bubble .cost-icon{background-color:#fff5e6;color:#e67700}.bubble-content{width:100%}.bubble-text{line-height:1.5;margin:0}.bubble-text sub{font-size:65%;vertical-align:sub;position:relative;bottom:-.1em}.return-downsides{background-color:#f9f9f9;border:1px solid var(--border-color, #e6e6e6);border-radius:var(--radius-sm, 6px);padding:1.25rem;margin-bottom:1.5rem;text-align:left;box-shadow:var(--shadow-xs, 0 1px 2px rgba(0,0,0,.03));max-width:600px;margin-left:auto;margin-right:auto}.return-downsides ul{list-style:disc inside;padding-left:.5rem;margin:0}.return-downsides li{margin-bottom:.6rem}.return-requirements-box{background-color:#f8f8f8;border-radius:var(--radius-md, 10px);padding:1.5rem;margin:1.5rem auto;border:1px solid #e8e8e8;max-width:700px}.requirements-title{font-size:1.2rem;font-weight:600;margin-top:0;margin-bottom:1.25rem;color:#333}.requirement-item{display:flex;align-items:flex-start;margin-bottom:1.25rem;gap:1rem}.requirement-item:last-child{margin-bottom:0}.requirement-icon{flex-shrink:0;width:42px;height:42px;display:flex;align-items:center;justify-content:center;background-color:#f1f1f1;border-radius:50%;color:#333}.requirement-text{flex:1}.requirement-text 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